Conditions of Use for the site Biotissime.fr
In force on 1 January 2007

1. Subject

These general conditions of sale are aimed, firstly, to inform any consumers about the terms and conditions under which the seller conducts the sale and delivery of products ordered and, secondly, to define the rights and obligations of the parties in connection with the sale of products by the seller to the consumer.
They apply, without limitation or qualification, total sales by the company Dorémine SARL (hereinafter "the Company"), products offered on its website located at the e-mail address http://www.biotissime.fr (hereinafter the "Site").

Accordingly, for any person to order a product offered for sale on the website of the company wins full and complete acceptance of these terms and conditions which the Purchaser acknowledges having read prior to his order.

The products are offered for sale Worldwide.

Buyer prior to his order, said that:
-- The purchase of products on the website of the company is not directly related to his work and is limited to a strictly personal use;
-- Have full legal capacity, enabling it to commit itself under these general conditions of sale.

The company reserves the right to change at any time these general conditions of sale.

2. Identity of the Company

Name: Dorémine
Customer service: serviceclient [at] biotissime.fr
Address: La Vière
CP: 26310
City: Montlaur en Diois - France
Status: SARL
RCS Die: 493 359 434
Phone: +33(0)4 86 573 774

The company sets up an activity of retail, through the Web, through a Web site connected to the Internet, perfumery, cosmetics, beauty products and accessories, to individuals. The site is free (with the exception of telephone costs for connecting to the site) the provision of Internet information on products manufactured by different manufacturers referenced in the online catalog, and a system of placing orders and payment online.


3. Access to Site

The Purchaser is his personal matter of the establishment of IT and telecommunications allowing access to the Website of society.

Buyer retains bear the costs of telecommunications when accessing the Internet and use the site.

4. Formation of contract and orders

4.1. Rates

The selling prices of products online on the Web, quoted in euros, are those in effect at the time of registration of order by Buyer.

They do not include shipping, charged in addition to the price of products purchased following the order. Shipping costs will be listed before the registration of the order by the Purchaser.

Prices include value added tax (VAT) applicable to the days of the order and any change in the applicable rate will be automatically passed on the cost of goods sold by the company within its website. This site does not invoice VAT, since it qualifies for the exemption of VAT base. That is why the invoices issued include the words: VAT not applicable - Article 293 B of CGI.

The selling prices of products may be modified by the company at any time. This change will be reported to the Purchaser before ordering.

4.2. Product features and information available on the Web

The Web site is an online sales of perfumes, makeup products, cosmetics and accessories.
The Company obtains its products from manufacturers who have expressly agreed to be listed on the Website. The essential characteristics (qualitative and quantitative) Products obtained directly from manufacturers are described on the Web. These products are sold new.

In accordance with Article L. 111-1 of the Consumer Code, the Purchaser may, prior to his order to acquaint themselves on the Website of society, the essential characteristics of the product he wants to order.

Buyer selects one or more products among different categories offered on the Website.

Bids submitted by the company are valid within the limits of available stocks. For products not stored in its warehouses, tenders submitted by the company are valid subject to availability from its suppliers.

The company expressly reserves the right at any time to add new products, remove all or part of Products sold or shown on the site, change their appearance or cease their marketing on its Website, and that without it is obliged to notify in advance nor to justify the Client.

In cases where a supplier alter a product, the graphic representation of it does not bind the liability of the seller or even affect the validity of the sale.

The company will not be held responsible for inaccuracies, errors or omissions that would eventually crept into the description of products that may have been supplied by manufacturers.

The company will not be held responsible for typographical errors contained in the Site irrespective of his will.

Similarly, photographs and graphics Catalogue Site showing in support of the text, the products are indicative only and are not part of the contract. They do not, therefore, the company will not be held responsible for inaccuracies or errors that would be introduced.

The company will not be held responsible:
-- Interruptions or delays on the site because of carrying out maintenance work, technical failures, a case of force majeure, because of third or any circumstances whatsoever;
-- The inability to access the site temporarily, due to events beyond its control, such as cases of Internet network interruptions or failure of access to the Internet by the Customer.

4.3. Ordering

Any order requires adherence without restriction or qualification to these general conditions of sale.

Taking command on the Site is subject to strict compliance with a procedure described below, and materialized in line with a succession of different screens on which are shown the different phases of the Customer must follow to ensure that its order is validated by the Company.

The orders are placed online, according to the order of the Site which is dematerialized in the form of a shopping cart whose contents are chosen by the customer at
its navigation on the various web pages of the Site. The fact complement the basket is not in itself a command that can bind the Company.

From the moment the Purchaser has registered its order by clicking on the icon "OK", it is deemed to have accepted knowingly and unreservedly these general conditions of sale, prices, volumes and quantities of products offered for sale and ordered.

The command of Buyer must be confirmed by the company by email.

The sale will be considered final after sending a Buyer's confirmation of the order by society and by cashing it to the full price.

The company recommends that the buyer keep this information on paper or computer.

Customer agrees that the information provided by the Company are complete, accurate and current. In case of incomplete or inaccurate information, the Company reserves the right to cancel outright the order and payment.

5. Payment

Payment must be made when ordering by Buyer. At no time, payments may not be considered as a deposit or deposits.

All orders are payable in euros.

To regulate his command, Buyer has the following methods of payment: credit card (see details below), cheque, cheque post.

Credit cards accepted on the site are: Visa, MasterCard.

Buyer guarantees the company he has the necessary authorizations to use the mode of payment he wants, while saving the purchase order.

The company reserves the right to suspend or cancel any orders and / or delivery, whatever its nature and level of execution, in case of non-payment of any sum to be paid by the Purchaser or in the event of incident of payment.

Penalties an amount equal to the legal interest rate increased by five points are automatically applicable to the amounts outstanding at the end of a period of ten days from the billing date or upon notification of the rejection of payment for bank any other means of payment. The delivery of any new order may be suspended in case of late payment of a previous order and notwithstanding the provisions hereof.

The Company reserves the right to request a photocopy of the identity card of the Purchaser for any payment by credit card.
For amounts exceeding 400 euros including all taxes paid, the company reserves the right to request a certified copy of an identity.
For amounts exceeding 150 euros including all taxes paid by cheque, are asked to attach a photocopy of your identity card. We draw your attention to the fact that the mode of payment by cheque slows the course of processing your order.

Under the fight against fraud on the Internet, information about your order may be sent to any third party for verification.

To ensure the security of payment by credit card, the customer feels compelled to convey to society visual cryptogram (CVV) of its credit card.

The company uses a tool to secure payment, e-transaction Credit Agricole. The security of payment based on the authentication of the trader, ie society, and the confidentiality of all data. To ensure that security, e-transaction Credit Agricole uses cryptographic techniques and respects the various banking regulations.

To protect its customers against any intrusion, the site does not store credit card numbers on its servers. The credit card numbers are handled directly by our Bank.

6. Products choice

The Purchaser having taken cognizance of products and their characteristics, marketed by the company, under its sole responsibility and according to their needs as they had previously determined before any order, brought his choice on the product being subject to his order. In addition, Buyer knowing only the products it owns and uses, is the sole judge of the compatibility of products ordered with those used by him.

It belongs exclusively to Buyer, if it does not feel sufficiently competent to legal counsel.

7. Shipping and Receiving

7.1. General rules

The products will be delivered to the address given by the Purchaser on the order form.

By default, the bills are passed on the email address specified by the customer at his record.

Failure to respect the procedures outlined below, no claim of the Purchaser will be accepted.

7.2. System features Colissimo Monitoring La Poste

The Purchaser is delivered to his home by his factor and signs a slip distribution receipt. In case of absence, the Purchaser or the consignee of the product ordered receives a notice of its passage factor, which allows him to withdraw the products ordered, the post office nearest you, for a period of fifteen days.

The Purchaser is obliged to verify, in the presence of the registrar of the postal service or delivery, the condition of the packaging of goods and its content delivery.

In the event that Buyer would have any doubt whatsoever on the status or content of his package, it is required:
-- Apply the procedure Colissimo (including reporting damage, all claims and reserves) and refuse the goods by issuing an immediate finding of fault with the registrar of the Post (finding 170).
-- To report such incidents to society.

7.3. Characteristics of delivery by UPS and Chronopost

The buyer is delivered to his home by the driver of the company Chronopost and UPS and electronically sign a receipt.

In case of absence, the Purchaser or the consignee of the product ordered receives a notice of passage, which allows it to contact the carrier to agree on another day of delivery.

The buyer is required to check in the presence of the delivery status of packages and the number of packages delivered.

Where doubt, it is obliged to refuse the package and report these incidents to society.

7.4 Deadlines

Delivery times, following confirmation of your order, are:
-- Colissimo La Poste: 3 to 5 working days in Europe - 5 to 10 days in the rest of the World.
-- Chronopost: 2 to 3 days in Europe
-- UPS: 2 to 3 days in Europe

For all orders confirmed before 11 am, Monday to Friday (excluding public holidays), sending the command will take place 2-3 days after within the limits of available stock.

These deadlines are intended as a guide.

While any overshoot will not give rise to damages, retention or cancellation of the order by the Purchaser.

You have 30 days after the date of receipt of your order for us any problem of receipt of your package. Beyond this period, any claim will be deemed inadmissible.

In the event of late delivery compared to the originally scheduled date, the Purchaser shall notify in writing (by post, fax, mail) to the company to improve the quality of service and enable the company to make a survey of the carrier.

A survey of carrier may take up to 21 days. If during this period, the product is found, it will immediately re-routed to the designated place of delivery in the right order.

However, if the product was not found at the end of this period of 21 days of investigation, the company will proceed at its own expense to a new shipment of products ordered by the Purchaser.

In the event that the product is then no longer available, it will apply the provisions under Article 8. After exchange of product, delivery costs will be borne by the consumer.

7.5. Return of products.
In case of technical anomaly Product, or error on the reference delivered, the customer will follow the procedure Back Product described below.
The shipping the package back remains to be borne by the Purchaser.
The initial delivery costs are not reimbursed.
The company does not accept parcels sent postage due.
Any risk return of the product is borne by the Purchaser.

The technical defects or errors on the reference must be communicated to the Company by electronic mail with a request to receive notices reading at service@biotissime.fr or by registered mail with return receipt within 7 days following the delivery date, indicating the references Customer, number and date of invoice, the reference Product, the quantity and the exact cause of the request. The customer must keep the packaging and delivery.

The products must be returned to society, in a perfect condition for resale in their original condition (packaging, documentation, accessories, ...), notice duly sealed, and accompanied by good returns signed by taking care of not put any writing or tape on the original packaging.

The Company reserves the right to refuse any return not in accordance with the conditions set
above. No assets can not be issued upon receipt of a product damaged or open, if such status has not been indicated to the Company prior to its agreement to return defective products.

Any resumption accepted by the Company, after checking the quality and quantity of products returned, the result of the exclusive benefit of the client, establishing a credit to its profit, excluding any compensation or damages.

Procedure return:
1. Using the original packaging to return the product placed in a cardboard blank.
2. Complete and attach the Purchase Return to second Purchase Delivery. Returns without Good Return are not accepted.
3. Send the package to the following address:

Dorémine SARL
Service Retour Biotissime
La Vière
26310 Montlaur en Diois
FRANCE

Upon receipt of the product in good and due form, the company will return, at its expense, the product initially ordered.

Failure to comply with the procedure outlined above and deadlines specified, the Purchaser shall not make any claim for non-compliance or defect products delivered, the products are then deemed compliant and free from defects apparent.

8. Right of withdrawal

In accordance with Article L. 121-20 of the Consumer Code, the Purchaser shall have a period of seven days from the date of receipt and return to its costs, products ordered, for reimbursement.

This withdrawal must be notified to the Company by electronic mail with a request to receive notices reading at service@biotissime.fr or by mail with acknowledgement of receipt to the following address:
Dorémine SARL
Service Retour Biotissime
La Vière
26310 Montlaur en Diois
FRANCE

indicating references Customer, number and date of invoice, the reference Product, quantity.

In all cases the return of products, the returns will be accepted and the exchange or refund made, for products complete, in a perfect condition for resale in their original condition (packaging, documentation, accessories, ...), notice duly sealed and accompanied by the original invoice and good returns signed by the procedure described in Article 7.5 above taking care not to put any writing or tape on the original packaging .

9. Reserve property

The company retains full ownership of products sold to a perfect collection of prices, principal, fees and taxes.

10. Disclaimer

The company may not be held liable for breach of contract in case of stock or unavailability of the product because of a case of force majeure, disruption or total or partial strike including postal services and means of transport and / or communications.

The company may not be held responsible for any damages that might occur due to the purchase of products.

The company is not liable for any loss of data or files because of the use of its website. It belongs to the Purchaser to make all necessary safeguards.

The site also contains information from third parties, and links to other websites.
The company may in no circumstances be liable for damages resulting from the use, access to, or inability to use this information third or the content of other websites.

11. Non-validity

If one or several stipulations of these general conditions of sale are held to be invalid or declared as such under any law, regulation or following a final decision of a competent court, other provisions remain all their force and scope.

12. Non-waiver

The fact that one of the parties not to rely on a breach with the other party to any of the obligations set out in these terms and conditions of sale can not be interpreted in the future as a waiver the obligation in question.

13. Applicable law and jurisdiction

The sales of the company are subject to French law. Any dispute concerning the interpretation, performance or breach of contract between society and the Buyer, even in cases of multiple defendants will, in the absence of agreement, the exclusive jurisdiction of the courts of Romans in French langage.